WARRANTIES

ecosmos provides you with:

  • 2-year legal warranty on new products. For products with a short-limited lifespan, a 6-month warranty is given, provided that they are used correctly and without misuse or excessive wear.
  • 1 year warranty on used/refurbished items.

The warranty does not cover damage from incompatible use such as:

  • When the product has been tampered with by an unauthorized technician.
  • When the damage comes from poor connections, accidents, falls, vibrations, exposure to extreme temperatures, humidity or spills of liquids, and generally from external factors.
  • When the product is subjected to physical or electrical stress.
  • When the manufacturing number or distinguishing marks of the device have been altered, removed or destroyed.
  • When the product is used in a manner not specified by the manufacturing specifications or in an environment unforeseen by the manufacturer. 
  • When the manufacturer's maintenance procedures are not followed
  • No warranty is provided or protection is guaranteed for damage caused by incorrect installation or use.

 

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