TERMS OF USE
Welcome to ecosmos.gr, the online store of Cosmos Business Systems SA. Please read carefully the following terms concerning the rights and obligations of the company towards all of you, the visitors of the website:
Any natural or legal person visiting the pages of the site or making use of the services for the sake of brevity is herein referred to as "user". All services existing on the site or to be created in the future are subject to these terms of use, while visiting the pages and/or using the services of the site presupposes full and unreserved understanding and acceptance of the same terms.
Consumer communication line:
By phone: 210 6492800
email : - Customer service department: at ecosmos@cbs.gr
Opening hours:
Customer Service Department: Monday to Friday 9:00-17:00 (excluding holidays)
Technical Service Department: Monday to Friday 9:00-17:00 (excluding holidays)
The Company:
The company name is:
COSMOS BUSINESS SYSTEMS INFORMATION AND TELECOMMUNICATIONS SYSTEMS COMMERCIAL AND INDUSTRIAL COMPANY LIMITED
094223430
ΦΑΕ ΑΘΗΝΩΝ
000412401000
Headquarters :
P. Bakoyanni 44,
Metamorfosi, 14452
Athens, Greece
Cosmos Business Systems SA reserves the right to change the content of the website ecosmos.gr (hereinafter: the Website) at any time without notice. The control of the technical information provided and the suitability of the items ordered is the sole responsibility of the customer using the Website (hereinafter: the Customer). "Cosmos Business Systems SA." bears no responsibility for any incompatibilities of the products with other products.
Sales to end users and consumers
At www.ecosmos.gr you will find products and services that are addressed, intended and sold exclusively to end consumers, users or businesses. The sale of products for commercial purposes is not permitted. Cosmos Business Systems SA reserves all its rights, including expressly not accepting purchase proposals that create the impression that they were made with the aim of further commercial promotion of the products.
You will also find various materials, components and spare parts that require special expertise both for the correct selection of the appropriate material and for their installation. You should not purchase these products if you do not have the necessary expertise. For their correct selection as well as for the installation or customization possibilities, please contact the customer service department.
The Customer declares that all information provided by him during the use of the Website is accurate. The Customer undertakes to cover any damage to Cosmos Business Systems SA or its subsidiaries or cooperating companies from the use of this Website and the Customer's account by persons not authorized by the Customer. The user-customer is solely responsible for the evaluation and selection of the products and services offered by the Website and www.ecosmos bears no responsibility in relation to the correctness of the Customer-user's choice, or any incompatibilities between products - software - services selected by him and provided by it.
Cosmos Business Systems SA bears no responsibility for direct or indirect, positive or consequential damage, which may arise from the inability to use the Website as well as from any errors, interruptions, defects or delays in the operation of the Website or in the transmission of information via it on the Internet. Cosmos Business Systems SA disclaims any responsibility for any damage arising directly or indirectly, incidentally or consequentially, or in any way related to access or use of www.ecosmos.gr, including, but not limited to, any loss or damage caused by viruses that may affect your equipment (PC) or the validity of the information you obtained through www.ecosmos.gr. www.ecosmos.gr contains external links for your better information. Cosmos Business Systems SA disclaims any responsibility for the content of all external links (links, hyperlinks, banners, videos) listed on www.ecosmos.gr and the information derived from them - presentations of third parties regarding the products. Any reference to a third party website (site) via a link located on our Company's Website, in no case means that Cosmos Business Systems SA. approves, adopts or unreservedly recommends the content or websites of third parties and the information provided therein, and access to them is at your own risk. For more information, please consult the section "Links to other websites ( Links)"
Incorrect price or imprint – product feature
At www.ecosmos.gr, all necessary technical and necessary measures are taken for correct content information. www.ecosmos.gr expressly reserves the right to any incorrect price indication due to an error due to a human or technical factor.
In addition, at www.ecosmos.gr a caching mechanism is used in the content of the pages and a different price, availability or other content may be indicated in relation to the cart page. The difference that may occur between the pages lasts a few minutes. To always be sure of any price change, the price in the cart should be taken into account during the process before payment and completion. In case you leave a product in your cart for a long time and visit it again later, the price of the products will be automatically updated according to the current data.
In case a product has an unusually low price, without any particular indication justifying this, please contact us before ordering the product.
Also, regarding the technical characteristics and descriptions - impressions of the products, we want you to know that these are provided to us primarily by our partners or suppliers and from our side we make every effort to ensure that the information we give you on www.ecosmos.gr about the products is accurate. www.ecosmos.gr expressly reserves the right to any incorrect indication of characteristics due to an oversight, due to a human or technical factor.
Finally, the photographs of the appearance of the products are indicative, as they have been sent to us in most cases by the respective manufacturer/supplier with the relevant documentation for each product and can in no case be binding, because the image may not correspond completely to the exact product. www.ecosmos.gr is not responsible for any such possible discrepancy.
Order placement and product availability
To place an order, select specific product codes from the product catalog or from the product search and place them in the shopping cart.
Select the products you ultimately wish to order from the shopping cart.
Fill in the order details, such as the payment method, shipping method, shipping address and order comments.
Review the overall picture of the order, accept the general terms and conditions and place the final order. Placing an order does not automatically reserve stock.
In cases of low stock levels, www.ecosmos.gr reserves the right not to execute an order or part of it, if the availability in relation to demand proves to be insufficient. In this case, an update will be made. The final confirmation of availability is made during the processing of the order and the collection of the products. Cosmos Business Systems SA is the sole and exclusive owner of all copyrights to the content and structure of the Website www.ecosmos.gr, except for express exceptions. The content of www.ecosmos.gr is the intellectual property of the Company. Any information (text, images, graphics) contained in www.ecosmos.gr may only be used for personal, non-commercial use. It is illegal to copy, reproduce, modify in any way, part or all of the contents of www.ecosmos.gr without the prior written consent of Cosmos Business Systems SA. Electronic archiving of orders Your orders are archived electronically and you can, if you wish, obtain knowledge of the content of your order.
Cosmos Business Systems SA. is the sole and exclusive owner of all copyrights to the content and structure of the Website www.ecosmos.gr except for express exceptions. The content of www.ecosmos.gr is the intellectual property of the Company. Any information (text, images, graphics) contained in www.ecosmos.gr may only be used for personal, non-commercial use. It is illegal to copy, reproduce, modify in any way, part or all of the contents of www.ecosmos.gr without the prior written consent of Cosmos Business Systems SA.
Privacy Statement
Shopping Security
At Cosmos Business Systems we recognize the importance of the issue of Personal Data security, as well as electronic transactions and we have taken all necessary measures, with the most modern and advanced methods, to ensure the maximum possible security. All information related to the personal details of users is guaranteed as confidential in compliance with the applicable legislation for the protection of personal data. The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the currently applicable Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (PDPA). For more details, see the Privacy Statement. The security of the Company's online store www.ecosmos.gr is achieved by the following methods:
Customer & Transaction Security:
The operation of the store is governed by the use of the current Code of Conduct for E-Commerce which you will find here.
The use of the Website is the sole responsibility of the visitor-customer. We are not responsible for the malicious intervention of third parties.
Visitors to the Website undertake not to harm third parties through malicious use of the Website and not to violate their personal data.
Visiting the Website implies the unconditional acceptance of the above terms.
